Shipping policy

At Vinari, we aim to deliver your order quickly, safely, and beautifully packaged—just as our wine carriers are designed to be.

🌍 Worldwide Delivery

We ship to most countries and regions around the world.

Tracking details will be provided as soon as your order is dispatched.

Estimated delivery time after dispatch:

Delivery times vary by destination, customs clearance, and local courier efficiency.

Shipping fees are calculated automatically at checkout based on your location and delivery method.

International orders may be subject to customs duties, VAT, import taxes, or other fees determined by your local customs authority.

These charges are the responsibility of the customer.

If the parcel is refused due to customs fees, shipping charges will not be refunded.

Every Vinari piece is carefully packed with recyclable, protective materials to ensure it arrives in perfect condition.

To ensure your order reaches you smoothly, it is essential that the shipping information provided at checkout is accurate and complete.

If a parcel cannot be delivered due to an incorrect, incomplete, or invalid address:

The carrier may return the shipment or dispose of it.
Vinari is not responsible for delays, loss, or failed delivery caused by the incorrect address.
Additional shipping fees may be required to resend the order.

We strongly encourage customers to double-check their address details before placing an order.

If the courier attempts delivery but no one is available, they may:

If the parcel is marked as “available for pickup”, the customer is responsible for collecting it before the carrier’s deadline.

If the parcel is not collected in time and is returned or destroyed:

Please monitor your tracking link regularly. By placing an order, customers agree to this timeline.

If the package is still in transit, we do not accept order cancellations or refunds.
If the package has not been delivered within 30 days after shipment, customers may request a full refund or a free reshipment.